This Privacy Notice explains how personal information is handled when you use this website. It is designed to comply with the Protection of Personal Information Act, 2013 (POPIA) and to support your rights under the Promotion of Access to Information Act, 2000 (PAIA).
1. Responsible Party
The responsible party for this website is:
FrancisCronje (Pty) LTD
privacy@franciscronje.com
2. What Personal Information We Collect
This website is an information‑only platform and does not automatically collect personal information. Specifically:
- We do not use cookies, tracking technologies, analytics tools, or advertising identifiers.
- We do not collect browsing behaviour, device identifiers, IP addresses, or location data.
- We do not require registration, login, or the creation of user accounts.
The only personal information we may receive is information you voluntarily provide when contacting us (e.g., name, email address, or any details you include in your message).
3. How We Use Voluntarily Provided Information
If you choose to contact us, your personal information will be used only for:
- Responding to your enquiry
- Providing information you requested
- Administrative or record‑keeping purposes directly related to your enquiry
We do not use voluntarily provided information for marketing, profiling, or automated decision‑making.
4. Legal Basis for Processing
Under POPIA, we process personal information only when:
- You have consented by voluntarily submitting it; or
- Processing is necessary to respond to your enquiry or perform actions related to your request.
5. Sharing of Personal Information
We do not sell, rent, or trade personal information.
We may share information only when required by law or with service providers who assist us in operating the website or responding to enquiries, and only under confidentiality obligations.
6. Data Storage and Security
Any personal information you voluntarily provide is stored securely and protected through reasonable technical and organisational measures to prevent loss, unauthorised access, or misuse.
7. Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law. Information that is no longer needed is securely deleted.
8. Your POPIA Rights
You have the right to:
- Access your personal information
- Request correction or deletion
- Object to processing
- Withdraw consent (where applicable)
- Lodge a complaint with the Information Regulator
Information Regulator (South Africa)
Website: https://www.inforegulator.org.za (inforegulator.org.za in Bing)
Email: complaints.IR@justice.gov.za
9. PAIA Facilitation Statement
In accordance with PAIA, you may request access to records held by us, including any personal information we may hold about you. Requests must be submitted in accordance with our PAIA Manual (if applicable) or directed to privacy@franciscronje.com
We will respond to PAIA requests in the manner and timelines prescribed by law.
10. Third‑Party Links
This website may contain links to external sites. We are not responsible for the privacy practices or content of third‑party websites. You are encouraged to review their privacy notices.
11. Children’s Information
This website is not directed at children and does not knowingly collect personal information from persons under 18.
12. Updates to This Notice
We may update this Privacy Notice from time to time. The latest version will always be available on this page, with the effective date indicated.
Effective Date: March 2026
- Legally privileged information
- Information that may endanger life or security
- Information prohibited from disclosure by law
Where possible, partial access will be granted by redacting protected information.